Frequently Asked Questions

1. How can I place an order from CompuTech store?
You can easily place an order by browsing products, adding them to your cart, and completing checkout by entering your shipping and payment details.

2. How long does it take to process and ship orders?
Ready-to-ship items like laptops or available components are processed within 1–3 business days, and delivery takes 3–7 business days depending on your location.

3. Can I return or exchange a product?
Yes, within 7 days of receipt if the product is defective or not as described, provided it’s in its original condition with all accessories. Our return and exchange policy applies.

4. Do you offer a warranty on products?
All our devices come with a 2-year manufacturer’s warranty (unless otherwise stated), covering defects in manufacturing only.

5. What payment methods are available?
We accept Mada, Visa, and MasterCard, as well as installment options through Tabby and Tamara.

6. Do you provide services for businesses?
Yes, we offer complete IT solutions for businesses, including supplying hardware, setting up networks, and providing technical support.